Why Legacy Messaging Distorts Airline Costs

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From a cost standpoint, airlines today are squeezed three ways.

  • They have flight-related costs tied to volatile fuel prices, crews and aircraft maintenance.
  • They have passenger-related costs that vary with the number of passengers–a number that today can drop precipitously through the spread of contagious diseases and the after effects of natural disasters like volcanoes, earthquakes and tsunamis.
  • And there are also the fixed implementation costs associated with any business.

Airlines have a desperate need to control costs in every sector of their business.More ...

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